Refund policy

Last updated: June 3, 2026

All Sales Are Final

We do not accept returns, exchanges, or cancellations. Please review your order carefully before completing your purchase.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery at bozobitebaits@gmail.com with the following:

• Your order number
• A description of the issue
• Clear photos of the damaged or defective item

We will review your claim and, if approved, offer a replacement or store credit at our sole discretion. We reserve the right to deny claims that do not meet these requirements.

Wrong Item Received

If you received the wrong item, please contact us within 7 days of delivery at [your email address] with your order number and a photo of the item received. We will make it right at no additional cost to you.

Non-Returnable Items

All items sold in our store are non-returnable, including sale items and gift cards.

Chargebacks

We encourage customers to contact us before initiating a chargeback. We are happy to work with you to resolve any issues.

Contact Us

For any questions regarding this policy, please contact us at bozobitebaits@gmail.com